Please be extra careful when selecting your device and initials, once the order is processed and errors made by the buyer will not be corrected by us
If anything needs to be corrected it must be done within 5 hours of the order
This is due to the personalised nature of everything we produce
Please allow 5-7 working days to produce the cases and then 1/2 days for first class posting ,
All items will be posted the day after manufacture through Royal Mail. If you would like to get in contact about the status of your order or require proof of delivery, then please get in touch at email@example.com. UK delivery is priced at £2.90 for the first item, with each additional item charged at £1 per item.
We offer delivery worldwide for any item in the store. All orders sent out within 2 working days of manufacture, but please note international orders can take a little longer. Prices start from £8.90 for the first item, with each additional item charged at £1 per item. Any questions, please get in contact at firstname.lastname@example.org
Since each item is personalised with your inscription, we cannot accept returns unless the item is faulty in which case it will be replaced with the same or a alternative can be chosen
Our leather cases are handmade not machine stamped, they are made from genuine cow hide which is a natural product and can be subject to variations in texture as is the case with leather. These cases are not perfectly smooth and the creases and variations add to the character and natural look of the case. The cut outs around the device controls are also handcut not machine stamped
If you believe an item is faulty, please contact us at email@example.com and we'll get that replaced for you.
In the unlikely event, the item you received is not what you originally ordered please contact customer services, we will then advise on how to proceed with the return. We will cover postage costs for our error.
Before placing an order, if you have any queries relating to these terms and conditions, please contact our customer services on firstname.lastname@example.org. Please note: once your order has been confirmed, we will not be able to make any changes to that order.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.